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RIFY CLIENT GUIDE / Account access

How to grant RIFY Shopify administrator access

Invite [email protected] to Shopify with the correct role, with guidance on plan limits and collaborator access.

About 5–10 min · invitation acceptance may take longerUpdated RIFY Agency
Before you start

Access recipient: [email protected]. The login entrance is a real screenshot; dashboard instructions are based on official documentation and were not photographed. No invitation or permission change was performed. Keep your own administrator access and use platform invitations rather than sharing credentials.

01

Sign in and check the store

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Sign in with the client owner or an authorized user manager and verify the store name and myshopify.com address. The capture shows the empty login form; no credentials or CAPTCHA were submitted.

Sign in and check the store — Actual browser screenshot
Actual screenshot · Click to enlarge · 2026.11.05
02

Check plan eligibility

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Basic and Starter cannot add admin users; other plans have user limits. If unavailable, use the collaborator path below after agreeing the required access.

Dashboard guidance, not photographed. The client account administrator completes these steps.
03

Add an admin user

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Open Settings → Users → Add users. Select Admin user, enter [email protected] in Emails and click Add. Keep secure sign-in requirements enabled.

Add an admin user — Reference table, not a screenshot
FieldValue
Emails[email protected]
User typeAdmin user
NextAssign a role and review permissions
Dashboard guidance, not photographed. The client account administrator completes these steps.
04

Assign the appropriate administrator role

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Use Assign under Roles / Roles and groups. For a non-Plus single-store organization, select Administrator. In Plus or multi-store organizations, Organization administrator covers the whole organization; agree the scope first. Store user administrator manages users, not products or orders.

Dashboard guidance, not photographed. The client account administrator completes these steps.
05

Review and send the invitation

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Review Permission summary, recipient and scope, then Save. The recipient accepts the email invitation and checks store access. Pending means setup is incomplete. Invitations expire after 7 days; follow the official reinvitation procedure if expired.

Dashboard guidance, not photographed. The client account administrator completes these steps.
06

Alternative: collaborator access

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Ask RIFY to request collaborator access. Find the request code under Settings → Users → Security and privately share it with the store address. Review the requesting partner, role and permissions under Users → Requests before approving.

Dashboard guidance, not photographed. The client account administrator completes these steps.
07

Understand collaborator limits

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Collaborators do not count toward user limits but cannot receive Administrator or organization roles. Broad collaborator access is not the same as an administrator role. Agree a suitable regular-user route when administrative powers are required.

Dashboard guidance, not photographed. The client account administrator completes these steps.
08

Confirm the handover

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Record the recipient, store and role. Keep client ownership; inviting an administrator does not require transferring the store. Review or remove access through Users when appropriate.

Dashboard guidance, not photographed. The client account administrator completes these steps.

FAQ and official references

Does Admin user automatically mean Administrator?

No. Admin user is a user type; the assigned role controls permissions.

Should I share the owner password?

Use user invitations or collaborator requests with individual logins.

Shopify: Invite users ↗Shopify: Managed roles ↗Shopify: Collaborator accounts ↗